Terms of Service

Last updated: October 2, 2026

These are the terms that govern your use of Lotus Bloom. They exist to keep the community safe, kind, and useful for everyone.

  1. Welcome to Lotus Bloom

    By creating an account you agree to use Lotus Bloom for genuine peer support and to follow our Community Rules at all times. These terms are the agreement between you and Lotus Bloom.

  2. You must be 16 or older

    Lotus Bloom is a peer-support community for ages 16 and up. By signing up you confirm that you are aged 16 or over. If you are 16 or 17, you confirm that you have the permission of a parent or legal guardian to use Lotus Bloom.

  3. Your account

    You are responsible for the accuracy of the information you provide and for keeping your account secure. Do not share your account with anyone else.

  4. Your content, your responsibility

    You are responsible for what you post. Content must follow our Community Rules: no harassment, hate, medical mis-information, or attempts to impersonate healthcare professionals.

  5. Peer support, not medical advice

    Everything shared on Lotus Bloom, by members, moderators, or the platform itself, is peer support, not medical, legal, or mental-health advice. Always consult a qualified professional for clinical questions.

  6. Safety and moderation

    We may remove content, restrict features, or suspend accounts that put members at risk or breach these terms. If you or someone else is in immediate danger, please use the resources on our Crisis Support page.

  7. Privacy and your data

    We process personal data in line with our Privacy Policy and applicable data-protection law (GDPR / UK GDPR). You can access, correct, or delete your data at any time from Account settings.

  8. Donations

    Donations are entirely optional, processed by Stripe or Buy Me a Coffee, and never required to use the platform.

  9. Ending your account

    You can delete your account at any time from Account settings. We may suspend or end your access for material breaches of these Terms or our Community Rules.

  10. Changes to these terms

    We may update these Terms from time to time. Material changes will be notified in-app, and continued use after an update means you accept the revised Terms.

  11. Contact us

    Questions about these Terms? Email hello.lotusbloom@gmail.com and a real human will get back to you.

Questions? Email hello.lotusbloom@gmail.com.